Gregg Currie

Director, Hospitality & More - H&M

I’ve spent more than 30 years owning, operating, leading and transforming hospitality businesses, spaces and performance.

Hotels, restaurants, cafés, conferences, weddings, events, corporate spaces, lodges and institutional precincts… large and small.

Different businesses… but the same commercial challenge.

The offer must be clear. The space must work. The people must deliver. And the customer must have a reason to return.

Operator First

My experience comes from running hospitality businesses… not observing them from the outside.

I’ve owned and operated an award-winning 52-room boutique hotel, led national portfolios of more than 20 hotels and managed complex, multi-site retail and hospitality operations.

At Deakin University, I led hospitality across four campuses, including corporate centres, accommodation, conferencing, events and retail food services within precincts serving tens of thousands of people each day.

At the University of New South Wales, I led more than 40 hospitality venues and the delivery of over 2,000 events each year… from everyday catering to major conferences, corporate functions and formal occasions.

Seeing What Is Missing

Hospitality businesses rarely need more theory.

They need someone to see what could work better, what has become outdated, what customers would respond to and where the opportunity sits.

That may involve:

• Repositioning the offer

• Improving presentation and layout

• Reviewing menus, pricing and upselling

• Resetting service standards

• Creating new revenue opportunities

• Improving the customer journey

• Developing teams and leadership

• Turning an overlooked venue into a destination

Sometimes the answer is a major change.

More often, it is a series of practical improvements that quickly change how the business looks, works and performs.

Strategy Into Action

I think strategically… but work practically.

I understand budgets, labour, operating pressures, customer expectations and the reality of delivering hospitality every day.

My role is not to hand over a report and disappear.

I work alongside owners, operators and leadership teams to clarify the opportunity, make decisions and move the business forward.

From concept and design through to systems, service, people and execution… the work must ultimately deliver a stronger business.

Hospitality & More - H&M

Hospitality & More brings together the experience of an owner, operator, executive and customer.

It is commercially driven, opportunity focused and grounded in real hospitality experience.

No unnecessary theory. No generic solutions.

Just a clear view of what needs to change… and the experience to make it happen.

Let’s Talk